Workshops Policies

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Contact Info

212.966.4510 x646
workshops@dctvny.org

Office Hours

Mon-Fri | 10am-6pm

Fall 2017 Closings

Labor Day (Mon 9/4)
Columbus Day (Mon 10/9)
Veterans Day (Fri 11/10)
Thanksgiving (Thu 11/23 - Fri 11/24)
Winter Holidays (Mon 12/25 - Mon 1/1)

Registration

DCTV Workshops have limited enrollment and require pre-registration, therefore your space in a workshop will not be held until payment has been received in full. At that time, you will be issued a confirmation email. We accept credit card (Visa, Mastercard, Amex, Discover) or cash. No checks accepted.

How to Register:

    Online (preferred): Register via our website. Note that it is not necessary to create a PayPal user account. Upon Checkout, select the “Debit/Credit” option, or login to your PayPal account.
    By Phone: Call DCTV Workshops at 212.966.4510 x646.
    By Appointment: Make an appointment to register in-person with our Workshops Manager during office hours. We cannot accommodate walk-ins.

Registration Details:

  • Only the person who is registered for a workshop may attend. No other person may attend in their place.
  • You may only purchase one spot in any given workshop. If you are interested in registering 2 or more spots in any given workshop, please see our Custom Training for Groups.
  • If you are interested in registering a person other than yourself, please use their contact information, and bill to whomever is paying. You must choose the rate based on their DCTV Membership status.
  • Separate purchases must be made for each person registering for a workshop.
  • Auditing of workshops is not permitted.
  • Participants must be 18+ years of age. If you are interested in our youth programs, please see PRO-TV.
  • DCTV reserves the right to accept or deny requests for enrollment in workshops at its discretion.

Preparation

  • All workshops take place at DCTV: 87 Lafayette Street, New York, NY 10013.
  • We provide all materials (including equipment and computers) unless otherwise noted. Please check the Required and Materials sections on your Workshop page. Other personal equipment is not permitted. Curriculum is provided on eReaders. Therefore, all you need to bring is yourself (plus a pen and notebook if you'd like!)
  • Upon arrival, report to your assigned classroom and check in with your Instructor.
  • DCTV is a secure facility. Please arrive to your workshop on time, and no more than 30 minutes early or late. There is no guarantee that you will be admitted into the building otherwise. We can try to accommodate lateness with advance notice if you contact DCTV Workshops during office hours.

Classroom Conduct

  • DCTV prides itself for its inclusive environment. All workshop participants are expected to treat everyone with respect and dignity while on the premises or engaging in DCTV-related activities. Individuals who do not follow this policy may be asked by a staff member or instructor to leave.
  • Audio and video recording of DCTV Workshops is not permitted.
  • Guests are not permitted to meet or wait for you in our facility.
  • Animals (with the exception of service animals) are not permitted in our facility.
  • No food or drinks are permitted in the classrooms.

Cancellation

We understand that emergencies and last minute changes happen. Note that we are also serving many people and want to ensure fairness and keep prices low.

Student Cancellation Details:

If you register for a workshop and are unable to attend, we can offer the following compensation:

If your cancellation is confirmed by DCTV
at least 7 days prior to workshopʼs start date
at least 5 days prior to workshopʼs start date
at least 2 days prior to workshopʼs start date
less than 2 days prior to workshopʼs start date
 



You can receive
Full Refund
Full Credit (valid for 3 months) or a 50% Refund
50% Credit (valid for 3 months)
No compensation
  • No compensation is available for cancellations less than 48 hours prior to a workshopʼs start time or for non-attendance.
  • There are absolutely no make-ups allowed for any missed session(s) of a workshop. It is not possible for students to make up a missed session of their Workshop by attending an equivalent session on another day. There are no refunds for missed sessions.

How to Cancel:

    By Email (preferred): Please email workshops@dctvny.org with your full name and workshop title/dates.
    By Phone: Call DCTV Workshops at 212.966.4510 x646 and leave a voicemail if a representative cannot be reached.

All cancellations must be received and confirmed by a DCTV Workshops representative. Unconfirmed cancellation requests will not be recognized.

DCTV Cancellations:

Workshops are subject to cancellation and date/time changes at the discretion of DCTV. A Full Refund or Credit will be issued. Credits expire 3 months after issue. In the case of inclement weather, DCTV tends to follow NYC Public School school closures. We will contact registered students with rescheduling and reimbursement instructions accordingly.


DCTV Workshops Policies are subject to change at the sole discretion of DCTV.